Your order will be shipped within 1-2 business days! Depending on where you are, shipping can take anywhere from 3 to 7 business days. For those of you who live in faraway places, it might take a little longer. If you're super excited (and we totally get it), be sure to check out our tracking system to keep an eye on your new favorite toy as it makes its way to you!

Right now, Mimi’s Stuff ships only within the U.S. We’re working toward making our toys available to families around the world soon.

Oh no! We understand the "oops, I entered the wrong address" moment. If you realize something is off with your shipping info, please email us at info@mimissuff.com right away! We'll do our best to make changes, but if your order has already shipped, we might be out of luck. So, double-check that address before hitting that "Place Order" button!

Once your order is on its way, we'll send you a tracking number via email. Use that to follow the magical journey of your toy right to your doorstep.

We want you to love your toys! If you're not totally satisfied, no worries. You have 15 days to return any unused items (except for personalized items). Just send us an email at info@mimissuff.com with your order number, and we'll get the return process rolling.

Please make sure the toys are in brand-new, unused condition (i.e., no cuddling with the toys just yet!). We accept returns for items that are still in their original packaging, and they must be free from damage.

Once we receive your return and inspect the item (don't worry, it's not a lengthy process), we'll issue a refund to your original payment method. Expect it to take a few days to reflect in your account. We promise it'll be worth the wait!

Oh no, that's not cool! We take great care in packaging our toys, but if something arrives damaged, please contact us within 7 days of receiving it. We'll make sure to either replace the item or issue a full refund.

We know that sometimes excitement leads to speedy clicks, and it's easy to change your mind. If you catch your mistake within 30 minutes of placing the order, send us an email ASAP, and we'll do our best to fix it. After that, we'll already be packing up your order and getting it on its way.

Oops! If it's still processing and hasn't shipped, shoot us an email right away, and we'll help you make the switch. If it's already in the mail, don't worry, we can still help with a return or exchange once it arrives.

We know the "I need one more thing" feeling. If you place multiple orders and they're still processing, let us know! We can try to combine the shipping for you and save on those shipping fees.

Yes, we do! When our animal toys are as popular as they are, sometimes they fly off the shelves fast! But don't worry, we do our best to restock them as quickly as possible. Make sure to sign up for restock notifications on the product page so you'll be the first to know when they're back in stock!

We love keeping our customers in the loop! To stay ahead of the game, sign up for our newsletter, and follow us on social media. We often give sneak peeks, early access, and exclusive updates on all our new releases.

We're working on offering pre-orders for those highly anticipated toys, so stay tuned! In the meantime, if an item is out of stock, make sure to sign up for a restock notification to secure yours as soon as it's available.

Absolutely! Safety is our top priority. All our toys are made from non-toxic, eco-friendly materials and go through thorough quality checks before they reach your hands. They're designed to be both safe and fun!

Unfortunately, we do not offer personalized products at this time. However, all of our toys are crafted with care and attention to detail, making each one unique and special for your little one!

Our toys are as unique as they are adorable! Some of our toys feature soft textures and can be used for cuddling, while others are simple wooden figurines designed for imaginative play. We're working on adding more interactive options in the future, so keep an eye out!

We sure do! If you're sending one of our toys as a gift, we offer beautiful, culturally-inspired wrapping to make it even more special. Add it at checkout and get ready for an adorable unwrapping moment.

Of course! Our toys make great gifts for birthdays, holidays, or just because. If you're looking for gift ideas, feel free to reach out, and we'll help you pick the perfect one!